July 30, 2025
How Private Offers Are Driving Profitability & Sales Performance at Healey Brothers Ford
Healey Brothers Ford is a family-owned dealership, helping drivers in Poughkeepsie, New York find the perfect vehicle for decades. MASTERMIND’S IMPACT 16X ROI since implement…
October 18, 2024
5 Ways To Improve Dealership Customer Loyalty & Retention
While loyalty customers have long been critical to dealership success, customer retention has been a growing challenge for dealers in recent years due to limited inventory, rising…
July 21, 2023
3 Steps to Build Customer Loyalty through Proactive Recall Communications
In 2022, there were 932 open vehicle safety recalls, affecting 30.8 million vehicles in the U.S., according to the National Highway Traffic Association. That’s more than a 60% incr…
June 2, 2023
3 Steps to Proactively Prevent Customer Lease Buybacks
While the automotive industry has encountered numerous disruptions in recent years, the current market is presenting entirely new challenges and opportunities for auto dealers, eve…
June 17, 2022
Guide to Dealership Customer Loyalty
IHS Markit, now S&P Global Mobility, recently reported, “During the past several years loyalty has emerged as one of the most watched metrics in the US new vehicle industry, al…
September 3, 2021
Improve Customer Loyalty and Retention Amid Dealer Inventory Shortages
As dealerships’ new and used vehicle inventories tighten amid ongoing microchip shortages, now is the time for automotive industry dealers to focus on proactively retaining their l…
